About Me

A bit about me…

For a number of years, I’ve been designing and managing websites and email campaigns for a variety of small businesses and organizations – a local craft brewery, schools, a men’s soccer club, a real estate development project, and more. Prior to this, I did corporate and product marketing for tech-oriented companies.

In late 2018, I began studying Salesforce through the Trailhead platform, though my progress was interrupted when I took on a marketing project for about a year. This past fall, I returned to my Salesforce studies after joining the TalentStacker Salesforce career development program. I passed my Admin certification in December 2020 and then my Marketing Cloud Email Specialist certification in January 2021. 

I also used this time during COVID to study conversation design for voice assistants and chatbots – at first reading Cathy Pearl’s book Designing Voice User Interfaces, and then receiving certifications in voice interaction design from CareerFoundry (mentored by a prominent conversation design expert) and from Robocopy (now rebranded to Conversational Academy). I recently completed the Build an Einstein Bot module on Trailhead to learn more about chat interface design on the Salesforce platform and am excited to learn more about how AI can be used to improve chatbot experiences.

Outside of my professional interests, my husband and I have two awesome teenage sons and live in Denver, CO.